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Terms & Conditions

Welcome to Mercury Pharmacy web site online store. The terms and conditions stated below apply to all visitors and users of Mercury Pharmacy Online. You're bound by these terms and conditions as long as you're on

The content of terms and conditions may be change, move or delete at any time. Please note that Mercury Pharmacy has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Mercury Pharmacy will take immediate actions against the offender(s).

All orders are subjected to acceptance and product availability. Items parked in your online shopping cart are not reserved and may be purchased by other customers until it is checked out. Mercury Pharmacy reserves the right to cancel any order for any reason.

Payment accepts Online banking, E-wallets (Boost Wallet, Grabpay, TouchnGo Pay, Maybank QR, and Mcash), Offline bank transfer, and any other methods which may be clearly stated on our site. You confirm that the mode of payment used is yours or that you are authorized by the owner to use it.

All online banking transactions on this site are processed with ipay88, a secure online payment gateway that encrypts your details on a secure website.

We take all reasonable care to ensure our website is secure, and your order and payment secure but in the absence of negligence on our part, we will not be held liable for any loss you may suffer should a third party procures unauthorized access to any data you provide when accessing or ordering from our site.

Orders placed before 12 pm will be processed on the same day, while orders after 12 pm will be processed the following day. Estimated delivery time provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by customs clearance processes.

Vouchers provided are non-transferable. Only one voucher code is allowed with each purchase. Vouchers must be redeemed by the date stated.

Comments and Feedbacks
All comments and feedbacks to will remain Mercury Pharmacy's property.

User shall agree that there will be no comment(s) submitted to the will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Users shall agree that Mercury Pharmacy may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold Mercury Pharmacy harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with a third-party site.

Inaccuracy Information
From time to time, there may be information on that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

This agreement is effective unless and until either by the customer or The customer may terminate this agreement at any time. However, may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.